FAQ
What currency are the prices on the site in?
Usually we are in US dollars, but we can switch the currency display depending on the country.
What payment methods are accepted at VOGUELOVER?
We support a variety of payments including credit cards and paypal, but we usually recommend using paypal which is the safest and most secure payment method for our customers.
What are the delivery fees?
FREE SHIPPING OVER $59,The order is within 0-$59.99, Shipping fee is $6.99
How long does it take for my order to arrive?
We usually provide a tracking number for your order within 1-5Days of your payment, and delivery is usually within 5-15 days depending on the country.
Do I have to pay customs duties if I order from outside the EU?
Please note that import taxes and customs fees may apply if you order from a non-EU country. To avoid unexpected costs, please check the import regulations for your country in advance.
How can I track my order?
Get all your package information using your tracking number from our
"FOLLOW YOUR PACKAGE" section
How can I make a refund?
Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at service@mail.voguelover.com for your general queries.
What is your return policy?
We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.
How can customers return products?
By mail
How much is the return shipping fee?
The return shipping fee must be borne by the customer himself.
The conditions of the product that we allow returns ?
New
If you have any questions, send us a message to our email address
service@mail.voguelover.com
Please note that the contact address does not represent the return address, if you need to return an item please contact us by email to get the address.
Email: service@mail.voguelover.com
Support: Monday to Friday 9:00am – 6:00pm